Position Overview: The Bar Back plays a crucial role in the operations of our bar, ensuring that all aspects of the bar function smoothly by providing necessary support to bartenders and maintaining a well-stocked and organized bar. This position demands strong organizational skills, the ability to handle physical tasks, and a proactive attitude.

Key Qualifications:

• Experienced in stocking and replenishing the bar with necessary supplies, including alcohol, glassware, and ice.
• Ability to prepare and organize beverage components such as mixes, garnishes, and other drink necessities.
• Flexibility to work different shifts, including nights, weekends, and holidays.
• Capable of transporting heavy items like glass racks and cases of beverages safely and efficiently.
• Comfortable with frequent exposure to various liquids and proficient in using bar equipment like knives and blenders.
• Excellent communication skills, capable of understanding and executing written and spoken instructions.
• Strong multitasking skills, able to remain composed and efficient in a fast-paced, stressful environment.
• Physical ability to work in confined spaces, lift up to 50 pounds, and stand or walk for extended periods, including navigating potential tripping hazards.

Responsibilities:

• Assist in enhancing the overall guest experience by anticipating needs and maintaining a high level of service within the bar area.
• Welcome and interact with guests using a friendly and sincere approach.
• Manage difficult situations with guests with tact and patience, ensuring guest satisfaction.
• Responsible for the careful and safe changing of beer kegs, CO2 tanks, and soda dispensers.
• Wash and sanitize glassware thoroughly, adhering to health and sanitation standards.
• Maintain accurate records of bar inventory and security, ensuring all items are accounted for.
• Identify signs of intoxication in guests, responsibly manage service levels, and consult with management regarding any concerns.
• Provide knowledgeable responses to inquiries about the menu and bar offerings.
• Adhere to all operational steps of service and follow special dietary and allergy-related procedures.
• Comply with all health and safety guidelines, complete required training programs such as alcohol awareness, and follow all company policies as outlined in the Employee Handbook.
• Work collaboratively with the bar team and other staff members to foster a positive working environment.
• Perform additional duties as assigned to support the efficient operation of the bar.